Please read these Terms and Conditions before entering the contest.

The Organizer of the contest #LHFPLACES is Valamar Riviera d.d., seated in Croatia, Poreč, Stancija Kaligari 1, OIB: 36201212847 (further: Valamar).

Purpose of this contest is to promote Obertauern [PLACES] HOTEL located in Obertauern in Austria, Hvar [PLACES] HOTEL by Valamar located on the island of Hvar and Dalmacija [PLACES] HOTEL located in Makarska, all managed by Valamar.

Visitors of the Lighthouse festival which will be held on the Lanterna peninsula in Istria from 29^th of May to 2^ndof June, year 2024. Participants must be over 18 years old and have valid Facebook, Instagram or TikTok account.

Excluded from the contest are Valamar`s employees (and their close relatives), employees (and their close relatives) of the companies that are managed by Valamar, and employees of the DocLx Travel Event GmbH who is the organizer of the Lighthouse festival.

Participant`s country of residence is irrelevant.

No purchase is necessary to enter this contest.

Valamar reserves the right to disqualify the participant during the Contest in the event of any illegal acts and if Participants do not comply with these Terms and Conditions.

In order to enter the contest, it is necessary during the period from 30^th of May to 1^st of June, 2024, 17:59h, that the Participant publish the photo that they took at designated photo-point located at the Lighthouse PLACES poolside in Lighthouse festival, on their Facebook, Instagram or TikTok profile using #LHFPLACES (as confirmation of participation in contest).

There is no limit on the number of photos that one participant can publish.

All photos must be of original creation and under sole ownership of the participant as author of the photo.

The winners will be participants whose published photos are in the top five the most creative photos, in the opinion of the Valamar Team. Therefore:

• One of those five photos, in the opinion of the Valamar Team, will be declared as the best photo and the participant who published that photo will receive the first prize;
• One of the remaining four photos, in the opinion of the Valamar Marketing Team, will be declared as the runner-up photo and the participant who published that photo will receive the second prize;
• The remaining three photos will be rewarded with a consolation prize.

Only one Participant can be the winner only once.

Participants in this contest can win one of the following rewards:

The winner bears the travel expenses to the destination.

1^st prize:
1 x 5 nights for 2 people at OBERTAUERN [PLACES] HOTEL, from hotel opening in 2024. until hotel closes in 2025., except between 24.12.2024.-06.01.2025. and 01.02.2025.-09.03.2025., in the period of their own choice but depending on the availability of the property. The winner bears the travel expenses to the destination.

2^nd prize:
1 x 3 nights for 2 people at OBERTAUERN[PLACES] HOTEL, from hotel opening in 2024. until hotel closes in 2025., except between 24.12.2024.-06.01.2025. and 01.02.2025.-01.03.2025., in the period of their own choice but depending on the availability of the property. The winner bears the travel expenses to the destination.

Consolation prizes:
3 x PLACES by Valamar promotional package. Each winner of the consolation prize will win one consolation prize.

The winners – their user names will be announced on Valamar All you can holiday Facebook, Instagram and TikTok page within a week of the termination of the contest.

All winners will be contacted by Valamar’s Team through official Valamar social media profiles, Facebook and/or Instagram and/or Tiktok and will be requested to contact Valamar via the email address marketing@valamar.com within 72 hours in order to obtain more information on how to claim their reward.

There is no other consolation prize and the Organizer shall not give out any additional rewards except for the rewards stated in these Terms and Conditions. Participants who take part in this contest will not have the right to demand a reward different from the one stated in these Terms and Conditions.

Each participant selected as the winner will not be able to give the reward to someone else or designate someone else as the winner. Prizes cannot be redeemed for cash or benefits in kind such as gift vouchers. The prizes are non-transferable.

If any participant selected as the winner is not eligible as a winner according to these Terms and Conditions and / or is disqualified for any reason, and / or If the winners do not provide or do not timely submit their personal information to the Organizer, or if they provide incomplete or inaccurate and / or if it is not possible to inform them on the contact information and / or in case of violation of these Terms and / or if they do not accept the prize or if they do not respond to the prize notification, all within the deadline set by the Organizer, the winners lose the right to the prize. Valamar reserves the right to determine an alternate winner or not to award that winner’s prize, at the sole discretion of the Valamar.

#ValamarMoments

Photo contest!

Winners of #ValamarMoments 2023.

The first winner:

• https://www.instagram.com/p/CuXnbwXLiC8/

Consolation prize winners:

• https://www.instagram.com/p/Ct92eHCOqbU/
• https://www.instagram.com/p/Cxhxeyton5w/
• https://www.instagram.com/p/Cvz9EETst8C/
• https://www.instagram.com/p/CtEBthaM0Ai/
• https://www.instagram.com/p/CwAV9f6MQw7/
• https://www.instagram.com/p/CxnpCUTKYNN/
• https://www.instagram.com/p/CtTVa9xM8u5/
• https://www.instagram.com/p/CuZWy4WP3Ww/
• https://www.instagram.com/p/CvjuL8Pr94m/

The Organizer of the contest #ValamarMoments is Valamar Riviera d.d., seated in Croatia, Poreč, Stancija Kaligari 1, OIB: 36201212847 (further: Valamar).

Purpose of this contest is to promote all Valamar All You Can Holiday facilities (hotels, camps and apartments) that are managed by Valamar.

Quests of the Valamar All You Can Holiday facilities (hotels, camps and apartments), over 18 years old that have valid Instagram and/or Facebook and/or Twitter profile, other than Valamar`s employees (and their close relatives) and companies that are managed by Valamar.

Participant`s country of residence is irrelevant.

Valamar reserves the right to disqualify the participant during the Content in the event of any illegal acts and if Participants do not comply with these Terms and Conditions

In order to enter the contest, it is necessary during the period from July 31st to October 31st, 2023, 23:59h to complete all following actions:

• take a photo at the Valamar All You Can Holiday facility during your vacation in Valamar in 2023;
• share this photo using your Facebook profile on the Valamar All you can holiday Facebook page Timeline (https://www.facebook.com/ValamarHotels.Resorts/) or share it on your Twitter or Instagram profile;
• the photo must feature the hashtag #ValamarMoments, (as your confirmation of participation in contest) and a short photo caption.

There is no limit on number of photos that one participant can share.

All photos must be of original creation and under sole ownership of the participant as author of the photo.

The winners will be participants whose shared photos are the most creative.

A total of ten most creative photos, in the opinion of the Valamar Team, will be declared as winning photos.

One of that ten photos, in the opinion of the Valamar Team, will be declared the overall winning photo and participant who shared that photo will receive the 1st prize. The other nine participants whose photos are among the ten best ones will be rewarded with consolation prize.

One Participant can be winner only once.

Participants in this contest can win the following rewards:

1^st prize:

1 x 3 – nights half board stay for two persons at a Valamar All you can holiday 4**** facility of their choice, between April 1st and October 1st, 2024. (except between 01.7.2024 - 31.8.2024.) in the period of their own choice but depending on the availability of the property.

Consolation prizes:

9 x Valamar All you can holiday promotional package

Each winner of consolation prize will win one consolation prize.

The winners – their user names will be announced on the Valamar All you can holiday Facebook page within a week of the termination of the contest.

All winners will be contacted via Valamar`s profile on which they published their photo and will be requested to contact the Valamar via the email address social@valamar.com within 72 hours in order to obtain more information on how to claim their reward.

There is no other consolation prize and the Organizer shall not give out any additional rewards except for the rewards stated in these Terms and Conditions. Participant who takes part in this contest will not have the right to demand a reward different from the one stated in these Terms and Conditions.

Each participant selected as the winner will not be able to give the reward to someone else or designate someone else as the winner. Prizes cannot be redeemed for cash or benefits in kind such as gift vouchers. The prizes are non-transferable.

If any participant selected as the winner is not eligible as a winner according to these Terms and Conditions and / or is disqualified for any reason, and / or If the winners do not provide or do not timely submit their personal information to the Organizer, or if they provide incomplete or inaccurate and / or if it is not possible to inform them on the contact information and / or in case of violation of these Terms and / or if they do not accept the prize or if they do not respond to the prize notification, all within the deadline set by the Organizer, the winners lose the right to the prize. The Valamar reserves the right to determine an alternate winner or not to award that winner’s prize, at the sole discretion of the Valamar.

By participating in the competition, the Participants automatically acknowledge and accept that Valamar, as controller, will process their provided personal data (user name). Valamar, guarantees the protection of personal data in accordance with the GDPR.

Therefore, please notice:

• Participant`s personal data Valamar will save for 3 months after this Contest ends in purpose to accomplish this Contest
• Winners user names will be announced on the Valamar page
• Winners will give to the Valamar all additional data that are necessary for Valamar to fulfil it`s obligation to give rewards (for accommodation all data in accordance with applicable law and other rules and for promotial package address and other necessary data).

The Participants always have the right to request access to the collected personal data, to the correction of personal data, to cease participation in this content and to erase personal data and all other rights in accordance with EU GDPR contacting Valamar on e-mail dpo@valamar.com . Other data protection information please find on Valamar`s Privacy police https://valamar-riviera.com/en/privacy-policy/ .

While participating in the Contest, please:

• protect your and others privacy by keeping in mind that your comments are public;
• please be aware that if there are persons on the photos that is considered as personal information as well as any other information that may make possible for someone to reasonably identify person;
• don’t share personal information about You or other persons especially the children that You or they may not want to make available to the public.
• do not include personal information about any third party that has not been voluntarily made available by them for You to share in your posts.

Facebook, Twitter and Instagram are not responsible for, nor do have anything to do with the promotion of the contest and are free from all responsibilities towards each individual participant. Facebook, Twitter and Instagram are in no way sponsor or manage the contest nor is the contest in any way related to Facebook, Twitter and Instagram.

By participating in the Contest, the Participants represent and warrant that they have right to participate in this Contest and that they are the authors of shared photos and shall solely be liable for any and all actions (criminal/civil) arising therefrom and shall also be liable to indemnify the Valamar for any loss, claim, dispute, disrepute, disruption caused to it.

Also, if participants have posted any content (including photos, messages, comments, any personal data, etc.) Valamar will consider that participant have all the necessary authorizations to post such content. By such publication, the Contest participants grant Valamar permission to use the entire published content for marketing and any other Valamar`s commercial purposes.

The Organizer reserves the right to remove any content submitted on the Valamar All you can holiday ' Facebook page, if the Content is in any way, in the opinion of the Valamar Team, considered to be obscene, provocative, or otherwise questionable or inappropriate.

The Organizer is not responsible for the speed of the Internet connection used by the participant or for any consequences arising from the quality of the Internet connection, disconnection or any other difficulties that the participant may have during its participation.

By participation in the contest (i.e. posting photos with #ValamarMoments), the Participants automatically accept the current official Terms and Conditions.

Valamar has the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. Valamar also reserves the right at its sole discretion and at any time to cancel the contest.

Under no circumstance, shall the Organizer and/or its parent, subsidiaries, associates, affiliates and group entities, and their respective directors, employees, officers, agents or representatives be liable to the Participants and/or the Winner and/or any third party for any lost profits or lost opportunities, indirect, special, consequential, incidental, or punitive damages whatsoever.

The competition and these terms and conditions will be governed by the law of Croatia and all and any questions or disputes will be subject to the exclusive jurisdiction of the Croatian courts according to the headquarters of the Valamar.

In Poreč, 2023

Valamar Riviera d.d.

The Organizer

Pursuant to the provisions of Article 69 of the Act on the Games of Chance (Official Gazette of the Republic of Croatia 87/09, 35/13, 158/13, 41/14, 143/14 and 114/22) as well as the provisions of the Ordinance on Organising Prize Games (Official Gazette of the Republic of Croatia 8/10) with prior approval of the Ministry of Finance, Class: UP/I-460-02/24-01/582, Reg. No: 513-07-21-01-24-2 from December 18, 2024, Valamar Riviera dioničko društvo za turizam /Valamar Riviera joint-stock company for tourism/, with registered seat in Poreč, Stancija Kaligari 1, PIN: 36201212847, hereby adopts the following:

The Organiser of the prize game entitled “Win a Seven-Day Stay in 2026!” is Valamar Riviera joint-stock company for tourism, with registered seat in Poreč, Stancija Kaligari 1, PIN: 36201212847 (hereinafter referred to as: the Organiser).

Valamar Riviera d.d. is the owner of tourist business facilities, but also the manager of tourist business facilities of the company Imperial Riviera dioničko društvo za turizam /Imperial Riviera joint-stock company for tourism/, with registered seat in Rab, Jurja Barakovića 2, PIN: 90896496260 and HELIOS FAROS dioničko društvo za ugostiteljstvo /HELIOS FAROS joint-stock company for hospitality/, with registered seat in Stari Grad, Naselje Helios 5, PIN: 48594515409 (Imperial Riviera d.d. and HELIOS FAROS d.d. hereinafter jointly referred to as: the Partners), with which it has concluded agreements regarding the management of the hotel and tourist facilities and amenities. The tourist facilities include hotels, suites and camping resorts (the tourist business facilities of the Organiser and the Partners hereinafter jointly referred to as: the Facilities).

The prize game is organised in order to motivate the guests at the Facilities to fill out a service satisfaction survey, all for the purpose of improving catering and other services at the Facilities managed by the Organiser. Surveys in paper form shall be distributed to guests at the Facilities in which they are staying (except for [PLACES] Dalmacija by Valamar, [PLACES] Hvar by Valamar and Valamar Amicor Resort, which operate digitally, i.e. paperlessly), while the guests at all the Facilities shall receive surveys in electronic form by e-mail (if they have an e-mail address).

The prize game shall be held at all the Facilities from 1 January 2025 to 31 December 2025 and shall have only one round.

The rules of the prize game, including the class, registration number and date of issuance of the approval of the Ministry of Finance, shall be published on the Organiser’s website: https://www.valamar.com/en/prize-winning-games.

The right to participate in the prize game is granted to guests over the age of 18 staying at the Facilities, regardless of the price and length of stay, in the period from 1 January 2025 to 31 December 2025 who register their participation in accordance with these Rules during that period.

To participate in the prize game, the survey needs to be completed in paper or electronic form.

In order to ensure valid participation in the prize game by completing the survey in paper form, the participants are required to fill in their information (name, surname, address and e-mail) in the space provided on the survey, give their consent to participate in the prize game, sign the survey and place it in the marked box next to the reception desk of the Facility they are staying at.

In order to ensure valid participation in the prize game by completing the survey in electronic form, the participants are required to fill in their information (name, surname, address and e-mail) in the space provided, give their consent to participate in the prize game and submit the completed survey via an online application.

The participants may complete one paper survey and/or one electronic survey for each consecutive stay.

The employees of the Organiser, Imperial Riviera d.d. and HELIOS FAROS d.d. and their immediate family members may not participate in the prize game.

The prize fund includes 10 x seven-day stay worth EUR 2,500.00 at one of the facilities (hotels, suites, camping resorts) owned by the Organiser, Imperial Riviera d.d. or HELIOS FAROS d.d. in the 2026 season, chosen by the winner, but in accordance with Valamar’s capabilities.

The total value of the prize fund is EUR 25,000.00 (10 x EUR 2,500.00).
The prize cannot be exchanged for money. The prize cannot be exchanged for another prize or transferred to another person.
The winner shall bear the travel expenses to the destination.

All submitted surveys in paper form that are legibly completed shall be scanned and stored in a computer database, and each survey shall be assigned a computer-generated number. Surveys completed in electronic form shall be automatically stored in the same computer database, and each survey shall be assigned a computer-generated number.

To draw the winning surveys, the Organiser shall appoint a three-member committee that shall supervise the correctness of the draw.

During the public draw, the winning survey shall be selected by the chairman of the committee by pressing a button on the computer, stopping at a random survey number.

In the event that the selected winning survey does not contain all the information on the participant in the space provided or does not contain other information referred to in Article 3, paragraphs 4 and 5 of these Rules, it shall be disregarded.

All interested parties can attend the public draw.

The public draw shall be held on 21 January 2026 from 2 p.m. at the registered seat of the Organiser at the address Valamar Riviera d.d., Stancija Kaligari 1, 52440 Poreč.

A log on the drawing process shall be kept.

The result of the draw shall be published on the Organiser’s website: https://www.valamar.com/en/prize-winning-games within 8 (eight) days from the date the winners are drawn.

The winners shall be informed of their prizes via e-mail within 8 days from the draw.

In order to agree on the use of the prize, the winners shall contact the Valamar Reservation Centre within 30 days from receiving written notification of the prize by post to the address Valamar Riviera d.d., Valamar rezervacijski centar, Stancija Kaligari 1, 52440 Poreč or by telephone at +385 52 465 000 or by e-mail at reservations@valamar.com.

If the prize winners do not agree on the use of the prize within 30 days from receiving a notification of the prize, the Organiser shall notify them again about the prize within 8 days of the expiry of the abovementioned period and to set a new deadline for claiming the prizes, which cannot be shorter than 8 nor longer than 15 days from the date of receipt of the notification. If the winner does not claim the prize within the new deadline, they lose the right to it.

All further obligations of the Organiser to the prize winner shall cease upon acceptance of the prize.

In the event that fewer participants participate in the prize game than the number of prizes provided for in the prize fund, the number of prizes awarded shall be equal to the number of participants in the prize game.

The Organiser shall sell the prize fund worth more than EUR 663.61 that is not distributed after the end of the prize game (after the deadline for claiming the prizes has expired, the prize game has been cancelled, terminated or put on hold), and pay the funds received from the sale into the state budget within 90 days from the deadline for claiming the prizes.

The prize game may be cancelled, terminated or put on hold only in the event of circumstances for which the Organiser is not responsible, or which the Organiser could not prevent, remedy or avoid. The participants shall be notified of the cancellation, termination or putting the prize game on hold via the Organiser’s website: https://www.valamar.com/en/prize-winning-games.

The participants accept the rights and obligations under these Rules.
The Rules shall come into effect after they have been approved by the Ministry of Finance and published on the Organiser’s website.

The Organiser shall retain all personal data of participants collected during this prize game. Personal data necessary for participation in the prize game shall be used for the purpose of organising the prize game and shall be deleted within 5 years from the end of the prize game. The log of the draw process, which is submitted to the competent ministry, shall include the name, surname and contact information (e-mail, telephone number, address). When publishing the results of the draw on the Organiser’s website, the name, surname and country of residence shall be published. In the event that the selected participant completed the survey electronically, the necessary data shall be obtained from the booking confirmation. In the event that the selected participants book their accommodation, their personal data shall also be processed for the purpose of booking the accommodation, in which case the personal data shall also be stored by the company with which the booking shall be made in accordance with the applicable privacy rules.

The Organiser also has a legitimate interest in processing the participants’ personal data for direct marketing purposes, primarily for the purpose of sending marketing messages (newsletters) via e-mail, SMS and/or instant messaging platforms (Viber, WhatsApp, etc.).

All the participants’ personal data (including answers to all questions) shall be kept in the Organiser’s guest database. The participants' data may also be visible to processors that shall delete them immediately after processing.

The participants have the right to request access, rectification, erasure or restriction of processing of personal data from the Organiser as the data controller, as well as the right to file a complaint with the supervisory authority and other rights in accordance with the regulations governing the personal data protection. The participants may contact the Data Protection Officer with regard to the processing and rights related to personal data by e-mail at dpo@valamar.com or by post to the address: Valamar Riviera d.d., Stancija Kaligari 1, Poreč – attn. DPO.

The participants can refer to the Organiser’s Privacy Policy for additional information about the processing of personal data and rights at: https://www.valamar.com/en/privacy-policy.

The Organiser undertakes to pay 5% of the determined value of the prize fund referred to in Article 6 hereof to the Croatian Red Cross.

In the event of a dispute between the Organiser and the participants in the prize game, the court with actual jurisdiction according to the Organiser's registered seat shall have jurisdiction.

VALAMAR RIVIERA d.d.

Ivana Budin Arhanić,
Member of the Management Board

Tea Pestotnik Prebeg,
Director of the Quality and Sustainability Sector

Please read these Rules before participating in the prize game.

The Organiser of the prize game entitled “Win a Seven-Day Stay!” is Valamar Riviera d.d., Poreč, Stancija Kaligari 1, Croatia, Valamar Riviera d.d., Zweigniederlassung Austria Obertauern branch, Gamsleitenstraße 6, Austria, Landesgericht Salzburg FN 583355 a, VAT ID: ATU 78289647 (hereinafter referred to as: Valamar).

The prize game is organised in order to motivate the guests of the following hotels:
1) [PLACES] Obertauern by Valamar
2) Valamar Obertauern Hotel
3) Kesselspitze Hotel & Chalet, Valamar Collection
(hereinafter jointly referred to as: Hotels) to complete a guest satisfaction survey with the aim of increasing the quality of service. Surveys in paper form shall be distributed to guests at the Hotels in which they are staying, except for [PLACES] Obertauern by Valamar, which operates digitally, i.e. paperlessly, while the guests of all the Hotels shall receive surveys in electronic form by e-mail (if they have an e-mail address).

The prize game shall be held at the abovementioned hotels from 24 November 2024 to 21 April 2025 and shall have only one round.

All guests of the Hotels over the age of 18 are eligible to participate, regardless of price and length of stay.

Valamar employees and their immediate family members may not participate in the prize game.

To participate in the prize game, the guests of the Hotels must complete the guest satisfaction survey form between 24 November 2024 and 21 April 2025 and put it in a visibly marked box next to the reception of the hotel in which they are staying. To participate in the prize game, participants are required to enter their details (name, surname and e-mail address) in the space provided on the survey form and give their consent to participate in the prize game by checking the box on the survey form and signing at the bottom of the satisfaction survey.

The guests of the Hotels may complete one survey form per stay.

The prize:
• 1 x stay worth EUR 3,500.00 in one of the facilities (hotels, apartments, campsites) managed by Valamar in Austria or Croatia in the 2025 season, chosen by the winner, but in accordance with Valamar's capabilities.

The prize cannot be exchanged for money. The prize cannot be exchanged for another prize or transferred to another person.

The winner shall bear the travel expenses to the destination.

All submitted survey forms that are legibly completed shall be scanned and stored in a computer database. Each survey form shall be given its own number in the computer programme in which the survey forms shall be stored, and the chairman of the commission shall stop the changing survey numbers at one number by pressing a button on the computer.

The winning survey form shall be determined in the abovementioned manner.

The public prize draw shall take place at Valamar Riviera d.d., Stancija Kaligari 1, 52440 Poreč, on 14 May 2025, starting at 2:00 p.m.

In the event that the drawn survey does not contain all the required participant information (name, surname and e-mail address) in the space provided on the survey form, another survey shall be drawn.

The correctness of the draw shall be monitored by a three-member committee appointed by Valamar.

A log on the drawing process shall be kept.

All interested parties can attend the public draw.

The result of the draw shall be published on the website https://www.valamar.com/en/prize-winning-games within 8 (eight) days from the date the winner is drawn.

The winners shall be informed about the prize by e-mail within 8 (eight) days of the date of the draw.

In order to agree on the use of the prize, the winner shall contact the Valamar Reservation Centre within 30 days of receiving written notification of the prize, at:
Valamar rezervacijski centar
T: +385 52 465 000
E: reservations@valamar.com

If the prize winner does not agree on the use of the prize within the specified period, the Organiser is obliged to notify him or her again about the prize within 8 days of the expiry of the abovementioned period and to set a new deadline for claiming the prize, which cannot be shorter than 8 nor longer than 15 days from the date of receipt of the notification.

If the winner does not claim the prize within the new deadline, he or she loses the right to it.

All further obligations of the Organiser to the prize winner shall cease upon acceptance of the prize.

Valamar guarantees the protection of personal data in accordance with personal data protection regulations. The participants in the prize game accept these Rules and confirm that they are aware of the processing of personal data (name, surname, e-mail) by Valamar as the data controller, which processes the participants’ personal data for the purpose of conducting the prize game. The participants have the right to request access to personal data, their modification or rectification, erasure or restriction of the processing of personal data (right to be forgotten) at any time, as well as the right to file a complaint with the supervisory authority. The participants also have other rights set out in the EU General Data Protection Regulation 2016/679. You can find additional information about the processing of personal data, as well as information about other rights, in the Privacy Policy: https://www.valamar.com/en/privacy-policy, especially in the chapters titled – PRIZE GAMES AND PRIZE CONTESTS and RIGHTS OF THE DATA SUBJECTS.

The winner’s name and surname shall be published on the Valamar website. The winner of the prize game shall provide Valamar with additional personal data necessary for the realisation of the prize (accommodation), more information on which can be found in the Privacy Policy: https://www.valamar.com/en/privacy-policy, especially in the chapter titled – STAY AT VALAMAR’S FACILITIES.

For all other questions related to the processing of personal data, please contact the Data Protection Officer at dpo@valamar.com.

The rules of the prize game shall be available at the receptions of the Hotels and on the website of Valamar Riviera d.d. https://www.valamar.com/en/prize-winning-games.

By participating in the prize game, participants accept and confirm that they are aware of the rights and obligations under these Rules.

The prize game may be cancelled, terminated or put on hold only in the event of circumstances for which the Organiser is not responsible, or which the Organiser could not prevent, remedy or avoid. The participants shall be notified of the cancellation, termination or putting the prize game on hold via the Valamar website https://www.valamar.com/en/prize-winning-games.

In the event of a dispute between the Organiser and the participants, the parties shall attempt to resolve all disputes by amicable agreement, and if this is not possible, the disputes shall be subject to the jurisdiction of the courts of Austria, and territorial jurisdiction shall be determined according to the registered office of Valamar Riviera d.d., Zweigniederlassung Austria. Austrian law shall apply to these Rules.

Valamar Riviera d.d., Zweigniederlassung Austria

Please read these Terms and Conditions before entering the contest.

The Organizer of the contest: Win a Dream Ski Getaway in Obertauern is Valamar Riviera d.d. seated in Poreč, Stancija Kaligari 1, Republic of Croatia, branch office Valamar Riviera d.d., Zweigniederlassung Austria, Gamsleitenstraße 6, 5562 Obertauern, Austria FN 583355 a Landesgericht Salzburg, UID ATU 78289647 (further: Valamar).

This contest aims to promote [Places] Obertauern by Valamar hotel Instagram profile.

All Followers of [Places] Obertauern by Valamar Instagram profile, 18 years or older, other than Valamar`s employees (and their close relatives) and companies that are managed by Valamar.

Participant`s country of residence is irrelevant.

Valamar reserves the right to disqualify the participant during the Content in the event of any illegal acts and if Participants do not comply with these Terms & Conditions. Entries from fake or bot accounts will be disqualified to maintain fairness as well as any entries containing offensive or inappropriate content.

On [Places]Obertauern by Valamar hotel Instagram profile, Valamar will post this Contest with the caption 🎿 Win a Dream Ski Getaway in Obertauern! ❄️

In order to enter the contest, it is necessary during the period December 6th to December 16th, 2024, 23:59h, to give us a creative answer on how your dream ski day in Obertauern looks like and share it in the comments of the Valamar`s post of this Contest.

There is no limit on the number of comments that one participant can share.
All comments must be of original creation and under sole ownership of the participant as author of the comment.

The winners will be participants whose comments are the most creative. A total of 3 most creative comments, in the opinion of the Valamar Social Media Team, will be declared as winning comments.
Only one Participant can be the winner only once.

Participants in this contest can win the following reward:
🥇Grand Prize: 2-night stay at [Places] Obertauern by Valamar!🏨 for 2 people in the time period until 27.12.2024. depending on the availability of the property The winner bears the travel expenses to the destination.
🥈 Second Prize: 2-day ski pass in Obertauern, for one person, in the time period from winner annunciation until 27.12.2024.
🥉 Third Prize: A cozy winter gift box! 🎁

The winners – their user names will be announced on [Places] Obertauern by Valamar Instagram page within a week of the termination of the contest.

All winners will be contacted by Valamar’s social media team through official [Places] Obertauern by Valamar Instagram profile and will be requested to contact Valamar via the email address social@valamar.com within 72 hours in order to obtain more information on how to claim their reward. There is no other consolation prize and the Organizer shall not give out any additional rewards except for the rewards stated in these Terms and Conditions. Participants who take part in this contest will not have the right to demand a reward different from the one stated in these Terms and Conditions.

Each participant selected as the winner will not be able to give the reward to someone else or designate someone else as the winner. Prizes cannot be redeemed for cash or benefits in kind such as gift vouchers. The prizes are non-transferable.

If any participant selected as the winner is not eligible as a winner according to these Terms and Conditions and / or is disqualified for any reason, and / or If the winners do not provide or do not timely submit their personal information to the Organizer, or if they provide incomplete or inaccurate and / or if it is not possible to inform them on the contact information and / or in case of violation of these Terms and / or if they do not accept the prize or if they do not respond to the prize notification, all within the deadline set by the Organizer, the winners lose the right to the prize. Valamar reserves the right to determine an alternate winner or not to award that winner’s prize, at the sole discretion of the Valamar.

By participating in the competition, the Participants automatically acknowledge and accept that Valamar, as data controller, will process their provided personal data (user name). Valamar guarantees the protection of personal data in accordance with the GDPR.

Therefore, please notice:

• Participant`s personal data Valamar will save for 3 months after this Contest ends in purpose to accomplish this Contest
• Winners usernames will be announced on [Places]Obertauern by Valamar Instagram page
• Winners will give to Valamar all additional data that are necessary for Valamar to fulfill its obligation to give rewards (for accommodation of all data in accordance with applicable law and other rules and for promotion package address and other necessary data).

The Participants always have the right to request access to the collected personal data, to the correction of personal data, to cease participation in this content and to erase personal data and all other rights in accordance with EU GDPR contacting Valamar on e-mail dpo@valamar.com. Other data protection information please find on Valamar`s Privacy police https://www.valamar.com/en/privacy-policy

While participating in the Contest, please:

• protect your and others privacy by keeping in mind that photos and your comments are public;
• please be aware that if there are persons mentioned in the comments that is considered as personal information as well as any other information that may make possible for someone to reasonably identify person;
• don’t share personal information about You or other persons especially the children that You or they may not want to make available to the public.
• do not include personal information about any third party that has not been voluntarily made available by them for You to share in your posts.

Please notice that using the social network Instagram, you accept the rules of these platforms, including the rules related to the processing of personal data, and Valamar instructs you to familiarize yourself with them.

Instagram is not responsible for, nor do they have anything to do with the promotion of the contest and are free from all responsibilities towards each individual participant. This contest is in no way sponsored, endorsed, administered by, or associated with Instagram.

By participating in the Contest, the Participants represent and warrant that they have right to participate in this Contest and that they are the authors of shared photos and shall solely be liable for any and all actions (criminal/civil) arising therefrom and shall also be liable to indemnify the Valamar for any loss, claim, dispute, disrepute, disruption caused to it.

Also, if Participants have posted any content (including photos, messages, comments, any personal data, etc.) Valamar will consider that participants have all the necessary authorizations to post such content.

The Organizer is not responsible for the speed of the Internet connection used by the participant or for any consequences arising from the quality of the Internet connection, disconnection or any other difficulties that the participant may have during its participation.

By participation in the contest (i.e. commenting on the Contest announcement post), the Participants automatically accept the current official Terms & Conditions.

Valamar has the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. Valamar also reserves the right at its sole discretion and at any time to cancel the contest.

Under no circumstance, shall the Organizer and/or its parent, subsidiaries, associates, affiliates and group entities, and their respective directors, employees, officers, agents or representatives be liable to the Participants and/or the Winner and/or any third party for any lost profits or lost opportunities, indirect, special, consequential, incidental, or punitive damages whatsoever.

The competition and these terms and conditions will be governed by the law of Austria and all and any questions or disputes will be subject to the exclusive jurisdiction of the Austrian courts according to the headquarters of the Valamar Riviera d.d., Zweigniederlassung Austria.

In Obertauern, 2024

Valamar Riviera d.d., Zweigniederlassung Austria

The Organizer

Robert Saucedo II, US

The organiser of the prize game called "Win a seven-day stay!" is Valamar Marietta GmbH.

The prize game has been organised to motivate hotel guests to fill out a customer satisfaction survey, with the aim of improving quality of service.

The prize game will be held at the facilities of the organiser between 30 November 2023 and 14 April 2024; there will be only one round.

The rules of the prize game will be published at the reception of Valamar Obertauern [Places] Hotel, and on the Valamar website at www.valamar.com/en/prize-winning-games.

All guests of the Organiser's facilities older than 18 years of age may participate by filling out a electronic survey form between 30 November 2023 and 14 April 2024; all guests may participate regardless of the price or length of their stay. To participate in the contest, participants must fill in their personal data (first name, last name and e-mail address) in the appropriate spaces on the survey form; they must also provide their consent to participate in the contest by marking the appropriate field on the form.

Guests of the Organiser's facility have the right to complete one survey form per stay.

Employees of the Organiser and their immediate family are not allowed to participate.

The prize fund consists of:

Prizes for all hotel guests:

* The seven-day stay in the Organiser's hotel or in one of the hotels of Valamar Riviera d.d., Stancija Kaligari 1, Poreč, Croatia, is valid for two guests and includes half-board.

The prizes cannot be exchanged for money.

All survey forms submitted that have been legibly filled out will be scanned and stored in a digital database.

In accordance with the programme in which the survey forms will be stored, each form will receive a number. To select a winner, the programme will cycle the numbers of the forms at high speed, and the president of the commission will stop the cycle by pressing a key on the computer, leaving only one number on the screen.

This number will correspond to the number of the winning survey form.

The public drawing will be held at Valamar Riviera d.d., Stancija Kaligari 1, 52440 Poreč, Croatia, on 16 May 2024 at 2:00PM.

If the selected survey form does not contain all of the participant's data (first name, last name and e-mail address) in the appropriate spaces, another form will be drawn.

A three-member commission appointed by Valamar Riviera will supervise the drawing.

Minutes will be taken of the drawing.

All interested parties may attend the public drawing.

The results of the drawing will be published on the website of Valamar Riviera d.d. at www.valamar.com/en/prize-winning-games within 8 (eight) days of the drawing.

The winner will be notified of the prize via e-mail within 8 (eight) days of the drawing.

To take advantage of his/her prize, the winner must contact the Valamar Riviera booking centre within 30 days of receiving written notice of having won using the following contact information:
Valamar Booking Centre
Stancija Kaligari 1, 52440 Poreč, Croatia
T: +385 52 465 000
E: reservations@valamar.com

If the winner does not contact the Organiser within the time frame specified in this article, the Organiser is required to contact the winner again within 8 days of the expiry of the aforementioned period, as well as to determine an extension of the period in which the winner may "collect" the prize, which is to be no shorter than 8 days and no longer than 15 days after the receipt of the written notice.

If the winner does not collect his/her prize within the extended period, he/she loses the right to the prize.

Once the prize is collected, the Organiser shall be considered to have no further obligations towards the winner.

The contest may be cancelled, terminated, or delayed only in circumstances for which the Organizer cannot be held responsible i.e. could not prevent, remedy or avoid. Participants will be informed of the cancellation, termination or delay of the contest via Valamar's website at www.valamar.com/en/prize-winning-games.

Participants who take part in the contest accept the rights and obligations arising from these Rules.

Pursuant to the provision of Article 69 Of the Law on Games of Chance (Official Gazette 87/09, 35/13, 158/13, 41/14, 143/14 and 114/22), Regulation on the organization of prize games (Official Gazette 8/10) with the prior approval of the Ministry of Finance, Class: UP/I-460-02/23-01/547, Reg. No.: 513-07-21-01-23-2 dated 21 December 2023, VALAMAR RIVIERA joint stock company for tourism, with its headquarters in Poreč, Stancija Kaligari 1, OIB: 36201212847, provides the following:

The organizer of the prize game called "Win a seven-day stay in 2025!" is VALAMAR RIVIERA joint stock company for tourism, with its headquarters in Poreč, Stancija Kaligari 1, OIB: 36201212847 (hereinafter: the Organizer).

Valamar Riviera d.d. owns tourist business facilities, but also manages tourist business facilities of IMPERIAL RIVIERA joint stock company for tourism, based in Rab, Jurja Barakovića 2, OIB: 90896496260 and HELIOS FAROS joint stock company for catering, based in Stari Grad, Naselje Helios 5, OIB: 48594515409, (IMPERIAL RIVIERA d.d. and HELIOS FAROS d.d. together: Partners) with which it has concluded Contracts in relation to the management of hotel and tourist facilities. Tourist facilities represent hotels, apartments and camps (tourist business facilities of the Organizer and the Partners together hereinafter: Facilities).

The prize game is organized in order to motivate the guests of the Facilities to fill out a survey on satisfaction with the service, all for improving catering and other services in the Facilities managed by the Organizer. Surveys in paper form are given to guests in the Facilities where they are staying (except in [PLACES] Dalmacija by Valamar, [PLACES] Hvar by Valamar and Valamar Amicor Resort that operate digitally or paperless), while surveys in electronic form are sent to guests in all Facilities via e-mail (if e-mail exists).

The prize game is held in all Facilities in the period from 01.01.2024. to 31.12.2024. and has only one round.

Guests over the age of 18 who stay in the Facilities in the period from 01.01.2024. to 31.12.2024. have the right to participate in the prize draw, regardless of the price and length of stay, if in that period they register their participation in accordance with these Rules.

Participation in the prize game can be completed by filling out the survey in paper and / or electronic form.

To validly participate in the prize game by filling out the in paper form, participants are required to enter their details (name, surname, e-mail address and contact number) in the designated place on the survey, give consent to participate in the prize draw, sign the survey form and put it in the marked box next to the reception of the Facility where they are staying.

For valid participation in the prize game by filling out the survey in electronic form, participants are required to enter their data (name, surname and e-mail address) in the space provided, give consent to participate in the prize game and submit a completed survey via on online application.

Participants have the right to fill in one paper survey form and / or one survey form in electronic form for each uninterrupted stay.

Employees of the Organizer and companies IMPERIAL RIVIERA d.d. and HELIOS FAROS d.d., nor members of their immediate family cannot participate in the prize game.

The prize fund consists of 10 x seven-day stays in the 2025 season in one of the Facilities at the choice of the award winner, depending on the availability and capacity of the Facility.*

The total value of the prize fund is EUR 12.000,00 (10 x EUR 1.200,00).

Prizes are not exchangeable for money.

* A seven-day stay in one of the hotels owned by the Organizer, IMPERIAL RIVIERA d.d. or HELIOS FAROS d.d. is valid for two persons and includes half board.

* A seven-day stay in one of the apartments owned by the Organizer, IMPERIAL RIVIERA d.d. or HELIOS FAROS d.d. is valid for two persons.

* A seven-day stay in one of the campsites owned by the Organizer, IMPERIAL RIVIERA d.d. or HELIOS FAROS d.d. is valid for the winner and for up to 6 persons who would stay with the winner and for one vehicle (1 car and 1 car trailer or 1 tent, or 1 camper).

All submitted paper survey forms that are clearly completed will be scanned and stored in a computer database and each survey form will receive its own number, according to the computer program. Surveys completed in electronic form are automatically stored in the same computer database and receive their number according to the computer program.

For the drawing of winning forms, the Organizer will appoint a three-member board that will monitor the correctness of the drawing.

The winning survey form will be chosen by the chairman of the board at the public draw by pressing a button on the computer that stops the changing numbers of the survey forms.

In the event that the drawn survey form does not contain all the information about the participant in the space provided on the survey form or does not contain other information from Article 3, paragraphs 4 and 5 of these Rules, it will not be taken into consideration.

All interested participants can attend the public draw.

The public drawing of prizewinners will take place on January 22, 2025. starting at 2 pm at the Organizer's headquarters at Valamar Riviera d.d., Stancija Kaligari 1, 52440 Poreč.

Minutes are kept of the course of the draw.

The results of the draw will be published on the Organizer's website: https://www.valamar.com/en/prize-winning-games winning-games within 8 days from the day of the draw.

Prizewinners will be notified of the prize by e-mail within 8 days of the draw date.

In order to make arrangements on the use of the prize, prize winners should, within 30 days of receiving written notice of the prize, contact the Valamar Reservation Center by mail to Valamar Riviera d.d., Valamar Reservation Center, Stancija Kaligari 1, 52440 Poreč, by phone at +385 52 465 000 or by e-mail address reservations@valamar.com.

If the prize winners do not arrange the use of the prize within 30 days of receiving the notification of the prize, the Organizer is obliged to notify them again within 8 days of the expiration of the above period, and set a subsequent deadline for "collection" of prizes which may not be shorter than 8 nor longer than 15 days from the date of receipt of the notice. If the prizewinner does not collect his prize in the subsequent deadline, he will lose the right to the prize.

All further obligations of the prize game Organizer towards the prizewinner cease after the collection of the prize.

In the event that fewer participants are included in the prize draw than the number of prizes provided for in the prize fund, as many prizes will be awarded, as there were participants in the prize draw.

The Organizer is obliged to sell the prize fund in the value of more than EUR 663,61, which is not given out after the end of the prize game (after the deadline for collecting prizes, termination of the prize game, cancellation or putting it on standby) at a public tender and transfer the money received from the sale into the state budget within 90 days from the expiration date of the deadline for collecting prizes.

The prize draw may be canceled, interrupted or put on hold only in the event of circumstances for which the Organizer is not responsible, or which he could not prevent, eliminate or avoid. Participants will be notified of the cancellation, termination or putting the prize game on hold via the Organizer's website: https://www.valamar.com/en/prize-winning-games.

Prize game participants accept the rights and obligations under these Rules.
The Rules come into force after they are approved by the Ministry of Finance and are published on the Organizer's website.

The Organizer will keep all personal data of participants collected during this prize draw. Personal data necessary for participation in the prize game will be used for conducting the prize game and will be deleted within 5 years after the end of the prize game. The name, surname and contact info (e-mail address, telephone number, address) of the winners shall be stated in the minutes on the course of the draw, which shall be submitted to the competent ministry. When publishing the results of the draw on the Organizer's website, the name, surname and country of residence will be published. In case the awarded participant has filled in the survey in electronic form, the necessary data will be extracted from the booking confirmation. In the event that the winners book their accommodation, personal data will be processed for booking accommodation, in which case the personal data will be kept by the companies where the reservation will be made in accordance with applicable privacy rules.

The organizer also has a legitimate interest in processing personal data of participants, which is carried out for direct marketing purposes, primarily for the purpose of sending marketing messages (newsletters) via e-mail, SMS and / or instant messaging platform (Viber, WhatsApp, etc.).

All personal data of participants (including answers to all questions) will be stored in the guest database of the Organizer. Participant data may also be visible to processors who delete it immediately after processing.

Participants have the right to request from the Organizer, as the controller, the access, correction, deletion or restriction of personal data processing and the right to complain to the supervisory authority and other rights in accordance with regulations governing the protection of personal data. Participants can contact the Personal Data Protection Officer regarding the processing and rights related to personal data by e-mail dpo@valamar.com or by mail to the address: Valamar Riviera d.d., Stancija Kaligari 1, Poreč - for DPO.

Additional information on the processing of personal data and rights, participants can find in the Privacy Policy of the Organizer: https://www.valamar.com/en/privacy-policy.

The organizer undertakes to pay 5% of the determined value of the prize fund referred to in Article 6 of these Rules in favor of the Croatian Red Cross.

In the event of a dispute between the Organizer and a participant in the prize draw, the jurisdiction of the court is determined by the Organizer's headquarters.

VALAMAR RIVIERA d.d.

Ivana Budin Arhanić
Member of the Management Board

Tea Pestotnik Prebeg
Quality and Sustainability Sector Director